FAQ pAGE
Are you insured?
Yes! Tails2Toes is fully licensed, insured, and bonded for your peace of mind.
Do you offer free meet & greets?
Absolutely. All new clients receive a complimentary meet & greet before services begin.
How do payments work?
We accept payment through our client portal, invoice system, and cash.
What are your phone hours?
Our phone hours are:
7:00 AM – 8:00 PM
Do I receive updates during visits?
Yes! We provide detailed visit reports, photos, and GPS-tracked visit information through our professional client software.
Do you care for pets besides dogs and cats?
Yes! We also provide care for farm animals, reptiles, exotic pets, and special-needs pets.
Do you have employees?
Yes! Tails2Toes has a trusted team of experienced pet care professionals. Having a team allows us to better accommodate client requests, maintain reliable availability, and ensure your pets receive care when they need it most.
As a mobile pet care service, factors such as travel time, scheduling conflicts, weather, and unexpected delays can occasionally impact availability. By working as a team, we're able to serve more families, provide dependable coverage, and maintain consistent, high-quality care for every pet entrusted to us.
All team members are carefully selected and trained to uphold the same standards of compassion, professionalism, and personalized care that Tails2Toes is known for.
Our goal is simple: to make sure your pets are cared for, even when life gets busy. 🐾
Will the same person visit my pet each time?
Whenever possible, we strive to maintain consistency and assign the same team member to your pet's visits. However, having a team allows us to provide reliable backup coverage when needed, ensuring your pet's routine is never interrupted and you never have to worry about missed care. 🐾
Trusted by Local Pet Owners Since 2017
✔ Licensed, Insured & Bonded
✔ Professional Client Portal & GPS Visit Tracking
✔ Photos & Detailed Visit Updates
✔ Experienced Pet Care Team
✔ 100% Recommended by ClientsWhat Pet Parents Are Saying!!🐾
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"Makenna and her team are incredibly professional, trustworthy, and truly care about the animals they work with. The updates, photos, and GPS tracking provide complete peace of mind. They consistently go above and beyond for both pets and their owners."
— Jenn L.
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"Our dog absolutely loves his adventures with Tails2Toes! The communication is excellent, and we're so grateful to have them in our lives."
— Kate G.
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"We've trusted Makenna with our dog for over four years. From daily walks and group hikes to overnight pet sitting, she always treats our dog like her own and provides exceptional care."
— Katie L.
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"The care is thoughtful, professional, and our dog is always treated like family. Whether it's walks, playtime, or extra attention, we know our pup is in the best hands."
— Katelyn H.
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"Tails2Toes is hands down the best pet care service out there. Their team genuinely cares about the animals they work with, provides enriching adventures, and is always kind, thoughtful, and accommodating. I couldn't ask for better support for my dogs."
— Nathaniel P.
